Whakarato
Privacy Policy – Entelect NZ

Effective Date: 09-10-2023

1. Introduction

Entelect Limited (“Entelect,” “we,” “our,” or “us”) is committed to protecting your privacy and personal information. We operate in full compliance with the New Zealand Privacy Act 2020, EU GDPR, and other relevant offshore and onshore regulations. This Privacy Policy explains how we collect, use, and safeguard information on https://nz.entelect.in/ and through our outsourcing and AI-powered services. We are a Kiwi-friendly company, prioritizing transparency and trust for all our clients.

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2. Information We Collect
 

We may collect:

• Personal Information: Name, email, phone number, company, job title, and other details submitted via forms.

• Usage Data: IP address, browser type, pages visited, interaction with our website, and analytics data.

• Lead Form Data: Information provided via inquiry or contact forms, used to connect with potential clients.

• Cookies & Tracking Data: Information gathered via cookies, pixels, or other tracking technologies to improve website performance and experience.

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3. How We Use Information

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We use collected data to:

• Respond to inquiries and deliver requested services efficiently.

• Enhance our services, AI solutions, and overall customer experience.

• Share relevant updates, promotional materials, or marketing communications with consent.

• Comply with NZ laws, GDPR, and other international legal obligations.

• Analyze website usage and improve functionality.

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4. Legal Basis for Processing (GDPR Relevant)

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We process personal information based on:

• Consent: When you voluntarily provide your information.

• Contractual necessity: To deliver services requested by clients.

• Legitimate interest: To enhance services and website experience, while respecting your privacy rights.

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5. Sharing Your Information

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We do not sell personal information. We may share data with:

• Trusted service providers who assist in website operations, marketing, or IT services.

• Legal authorities as required under New Zealand or international law.

• Business partners only when necessary to deliver requested services.

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6. Data Retention

We retain personal data only as long as necessary to provide services, comply with legal obligations, or fulfill legitimate business purposes. Lead form submissions are stored securely and deleted if inactive for extended periods.
7. Security Measures
We implement industry-standard security protocols, including encryption, secure storage, access controls, and regular monitoring to protect both onshore and offshore data.
8. Cookies and Tracking

• We use cookies and analytics tools (Google Analytics, remarketing pixels, etc.) to understand website usage, improve performance, and personalize your experience.

• Users can manage or disable cookies through browser settings.

• Consent is obtained for non-essential cookies in compliance with NZ and EU laws.

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9. Your Privacy Rights

As a Kiwi-friendly company, we respect your rights under NZ and international laws:

• Access & Correction: Request access to or correction of your personal data.

• Deletion: Request deletion of your personal information where legally permissible.

• Withdraw Consent: Opt-out of marketing communications at any time.

• Complaint: Lodge a complaint with the Office of the Privacy Commissioner (NZ) or relevant data authority (GDPR).

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10. Lead Form Privacy

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• Information submitted via lead forms is used exclusively to contact you regarding services.

• Lead form data is treated with strict confidentiality and will not be shared with third parties except as outlined in this policy.

• Submitting a lead form implies consent for Entelect to contact you regarding your inquiry.

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11. Third-Party Links

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Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.
 

12. Compliance with Offshore and Onshore Laws

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We ensure all data processing, storage, and transfer complies with:

• NZ Privacy Act 2020

• EU GDPR (for clients in Europe)

• Other applicable international regulations
  This ensures transparency, security, and legal compliance for all clients.

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13. Updates to This Policy

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We may update this Privacy Policy periodically. The latest version will always be available on our website. Significant changes will be communicated via website notifications or email where appropriate.
 

14. Contact Information

For privacy-related inquiries, lead form concerns, or cookie preferences:

• Email: info@entelect.in

• Phone (NZ): +64 210 849 8605

• Address: 11 Jillett Street, Titahi Bay, Porirua, New Zealand

  Te Rangi”

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